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Privacy policy

Our shop recognizes the importance of protecting our customers' personal information, and will comply with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), as well as the following privacy policy (hereinafter referred to as the "Privacy Policy"), and will strive to handle and protect such information appropriately.

1. Definition of Personal Information In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information (including information that can be easily collated with other information and thereby used to identify a specific individual), or information that includes a personal identification code.

2. Purpose of Use of Personal Information: Our shop will use your personal information for the following purposes.

(1) To provide our shop services.

(2) To provide information about our shop services and respond to inquiries.

(3) To provide information about our shop's products, services, etc.

(4) To respond to behavior that violates our shop's terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding our shop services.

(5) To notify you of changes to our terms and conditions, etc. regarding our services.

(6) To help improve our services and develop new services.

(7) To create statistical data related to our services that has been processed into a format that does not identify individuals. (8) For other purposes incidental to the above.

 

3. Changes to the Purpose of Use of Personal Information Our shop may change the purpose of use of personal information to the extent that it is reasonably deemed relevant. If we make any changes, we will notify you or make an announcement publicly.

 

4. Restrictions on the Use of Personal Information Our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent, except as permitted by the Personal Information Protection Act or other laws and regulations. However, this does not apply in the following cases:

(1) When required by law

(2) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the customer's consent.

(3) When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent.

(4) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent may impede the performance of such duties.

 

5. Appropriate Acquisition of Personal Information Our shop will acquire personal information appropriately and will not acquire it through false or other illegal means.

 

6. Safety Management of Personal Information Our shop will provide necessary and appropriate supervision to our employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage. Furthermore, if our shop outsources all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourced party.

 

7. Provision to Third Parties: Our shop will not provide personal information to third parties without the customer's prior consent, except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not constitute provision to third parties as defined above:

(1) When personal information is provided in connection with our shop outsourcing all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

(2) When personal information is provided in connection with business succession due to a merger or other reason.

(3) When personal information is jointly used in accordance with the provisions of the Personal Information Protection Act.

 

8. Disclosure of Personal Information When a customer requests disclosure of personal information pursuant to the Personal Information Protection Act, the Shop will disclose the information to the customer without delay after confirming that the request is from the customer themselves (if the personal information in question does not exist, the Shop will notify the customer). However, this does not apply if the Shop is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.

 

9. Correction of Personal Information, etc. If a customer requests correction, addition, or deletion (hereinafter referred to as "correction, etc.") of personal information in accordance with the Personal Information Protection Act because the personal information is not true, the shop will confirm that the request is from the customer himself/herself, and then conduct any necessary investigation without delay to the extent necessary to achieve the purpose of use. Based on the results, the shop will correct the personal information and notify the customer to that effect.(If we decide not to make any corrections, we will notify you of this.) However, this does not apply if the Shop is not obligated to make corrections under the Personal Information Protection Act or other laws and regulations.

 

10. Use of Cookies and Other Technologies

(1) Our services may use cookies and similar technologies. These technologies help us understand how our services are used and contribute to improving our services.

Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent you from using some of the features of our shop's services.

 

11. Inquiries For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the contact details listed in the "Information Based on the Specified Commercial Transactions Act" on our shop, or contact us using the inquiry form on the shop page.

 

12. Continuous Improvement Our shop will review its operations regarding the handling of personal information from time to time, strive for continuous improvement, and may change this privacy policy as necessary.

TOMANEROロゴ
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CONTACT

〒657-0065

Hyogo Prefecture Kobe City Nada Ward Miyayama-cho 3-3-29 Rokko Hill Court 401

Kikuya Takejiro Shoten​

​喜久屋竹治郎商店

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